If you purchased tickets online to an R rated feature, and are not attending the movie with someone 21 year of age or older, be prepared to present photo ID when you arrive verifying you are at least 17 years of age or older. 

We follow the guidelines of the MPAA, which state that;

-With valid photo ID, persons ages 17-20 may of course purchase their own ticket for themselves and attend the movie. However, persons age 17-20 may not purchase tickets on behalf of anyone else.

-Anyone age 17 or under may attend an R rated film while accompanied to watch the movie by someone age 21 and up. Yes, this means the 21 or older person MUST also watch the movie with those age 17 and below. 

Tickets purchased for R rated features for use by persons age 17 or below who do not have a valid photo ID and/or do not have an accompanying 21 or older guardian will not be refunded. 

If tickets were purchased on another website or app, such as Fandango, please contact that website or app directly. The Delta has no control or contact capability with any third party website to act on their customers behalf. 

Movie tickets purchased via DeltaTheater.com include non-refundable convenience fees. Before purchasing, we urge you to confirm the details of your purchase including title, time, location, seat numbers (for Reserved Seating Screenings) and quantity of tickets for the movie you wish to see. 

If tickets were purchased on our website (DeltaTheater.com) or in person at The Delta, you can receive a refund or exchange. Refunds or exchanges can be made in person at The Delta, any time before the showtime.

To refund tickets (minus the online fee), the confirmation number and credit card used in the online purchase must be presented in person at The Delta. Funds will be returned to the same payment card used to make the purchase but please again note; the convenience fees for tickets purchased online will not be refunded. Once the showtime for the ticket has passed, tickets are not refundable. 

To exchange tickets, the confirmation number used in the purchase must be presented to allow staff to retrieve your purchase, and then complete an exchange in person at The Delta. Once the showtime for the ticket has passed, tickets are not exchangeable, but may, at the discretion of the Manager on Duty, be exchanged for a restricted Re-Admission pass to use on your next visit to The Delta.  

For extenuating circumstances, please consult theatre management or contact us via email at info@DeltaTheater.com